Returns & Exchanges

Ulla Johnson accepts returns of unworn, unwashed, and unaltered merchandise with all original tags attached within 14 days of the delivery date. Please note that all sale items marked as Final Sale are not eligible for return or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Generate and print the prepaid UPS return shipping label provided through the portal; a return shipping fee will be deducted from your final refund.

3

Package Securely

Place the items in their original packaging, ensuring all designer tags and security seals remain intact, and include the printed return form inside.

4

Drop Off and Track

Affix the label to your package and drop it off at any authorized UPS location, keeping your tracking receipt for reference until the refund is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing